July 20, 2024 – The recent CrowdStrike incident, stemming from a faulty configuration update to its Falcon sensor software, has caused significant disruptions across various sectors. The update led to widespread system crashes, affecting approximately 8.5 million devices globally and resulting in operational challenges and financial losses estimated between $540 million and $1.08 billion.
In response to this crisis, Xilo, is committed to assisting affected users. Recognizing the critical role of technology in daily operations, Xilo is offering support to help users restore their systems and ensure business continuity.
Xilo’s support includes:
- Technical Assistance: Providing guidance on system restoration and data recovery to minimize downtime.
- Consultation Services: Advising on implementing robust backup solutions and preventive measures to enhance system resilience.
- Customer Support: Offering dedicated channels for users to address concerns and receive timely assistance.
Xilo’s commitment to innovation and community engagement drives its efforts to support users during this challenging time. By leveraging its expertise in consumer electronics, Xilo aims to help users navigate the aftermath of the CrowdStrike incident and strengthen their technological infrastructure against future disruptions.
For assistance, users are encouraged to contact Xilo’s customer support through official channels. Xilo remains dedicated to providing the necessary support to ensure users can resume normal operations swiftly and securely.